This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

A broad understanding of how the Australian political system and the Australian legal system are structured

Awareness of complex cultural issues in the community sector and application of this awareness in an advanced practice context

Literature on models of leadership influence mentoring and coaching

Literature on policy development and public policy

Nature and structure of the community services and health industries

Organisations guidelines both employers and those of relevant other organisations

Policies and theories underpinning organisation directions approaches and targeted outcomes in the delivery of community services

Relevant industrial relations policy structures and practice

Relevant legislation regulations and government policies and standards

Strategic planning in the context of community services practice

Widely accepted accountability and transparently processes relevant to the practitioners work sector

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate an appropriate approach to leadershipmentoringcoaching in the particular work context and in line with own strengths and vision

Demonstrate high level leadershipmentoringcoaching to enhance effectiveness of client outcomes in community sector practice

Influence effective practice in community work andor the community services industries

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills in

leadershipmentoringcoaching based on specified objectives and factors

strategic planning designed to achieve identified outcomes for individual group andor community clients

analysis of practice in relation to achievement of identified outcomes

Demonstrate application of high level practice skills including

situation analysis

stakeholder identification

communication liaison and consultation

negotiation

networking

convening andor participating in meetings

articulate a developmental approach to practice

Provide leadership in addressing environmental responsibility and sustainable practice issues

Use and coordinate the use of relevant information technology effectively in line with occupational health and safety OHS guidelines

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit can be assessed in the workplace in the community or in a relevant simulated environment eg use of case studies use of role plays

Consistency in performance should relate to outcomes required by leadership in area of practice

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to

an appropriate workplace or community

an environment capable of accurately simulating these

assessor with a relevant professional background and experience as a practitioner

self assessment exercises

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Factors that may impact on practice will include:

Review of practice situation may include:

Leadership may include:

Factors influencing effective community services may include:

Strategies to promote effectiveness of community sector practicemay include:

Strategies to develop and maintain quality performancemay include:

Development strategies may be based upon: